GooMur Privacy Policy

GooMur Privacy Policy
Effective Date: 01/10/2025

1. Introduction
Welcome to GooMur – the app that brings tourists and travellers together through taxi sharing and carpooling. We value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, disclose, and protect your data when you use our website, mobile application, and related services.

By accessing or using GooMur, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect
When you use GooMur, we may collect and process the following types of information:

a. Personal Information
Contact Information: Name, phone number, email address, and home address.

Payment Information: Card details and billing information for processing transactions (handled securely by third-party payment processors).

User-Generated Content: Ratings, reviews, feedback, and communications.

b. Location Data
Real-time GPS location while using the app to enable ride matching and trip coordination.

c. Technical Information
IP address, device type, mobile operating system, browser type, crash logs, and usage data.

d. Social Media Integration
If you choose to connect your GooMur account with third-party platforms (e.g., Facebook or Google), we may access certain information from your profile in accordance with their permissions.

3. How We Use Your Information
We use your information for the following purposes:

To provide, maintain, and improve GooMur’s services.

To process payments and facilitate shared rides.

To match users with nearby travel companions or shared taxis.

To send administrative messages, service updates, offers, and promotional materials (only where consent has been given).

To enhance user safety and verify user identities where appropriate.

To analyse platform usage and improve app performance.

To comply with legal requirements and cooperate with law enforcement if necessary.

4. Sharing Your Information
We may share your information in the following circumstances:

With Other Users: Essential contact and location details may be shared between matched users (e.g., driver/passenger) for coordination of rides.

With Service Providers: Including cloud hosting, customer support, analytics, and payment processors, solely for operational purposes.

With Legal Authorities: If required by law, regulation, or court order, or to protect the rights, safety, or property of GooMur, our users, or others.

With Affiliates: Your information may be shared within the GooMur group of apps, if applicable, to enhance your experience.

We do not sell or rent your personal information to third parties.

5. Your Choices and Rights
As a user, you have the following options and rights:

Access & Correction: You can access or correct your personal data at any time via your GooMur profile settings.

Data Portability: You may request a copy of the data we hold about you.

Deletion: You may delete your account and request deletion of your data (subject to legal retention obligations).

Marketing Preferences: You may opt out of marketing communications at any time by updating your preferences or unsubscribing.

Limit Information: You may choose not to provide certain information, but this may limit the functionality of our services.

To exercise your data rights, contact us at: [Insert Data Protection Contact Email]

6. Data Security
We implement technical and organisational measures to safeguard your personal data, including:

Encrypted data transmission (SSL/TLS)

Access controls and secure authentication

Regular monitoring for security vulnerabilities

However, no system can be 100% secure. We cannot guarantee the absolute security of your data and advise users to use strong passwords and take steps to protect their own devices.

7. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. Specifically:

Account data is retained while your account is active.

Deleted or terminated accounts are retained for up to 3 months to meet potential legal obligations, including investigations.

After 3 months, all personal data will be permanently deleted or anonymised.

8. Children’s Privacy
GooMur is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe your child has provided us with data, please contact us immediately.

9. Third-Party Services and Links
Our app or website may contain links to external websites or integrate with third-party services (e.g., payment processors, mapping services). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any data.

10. International Data Transfers
If you are accessing GooMur from outside Ireland, be aware that your information may be transferred to and stored in jurisdictions with different data protection laws. We will take all reasonable steps to ensure your data is treated securely in accordance with this Privacy Policy.

11. Changes to This Privacy Policy
We may revise or update this Privacy Policy at any time. When changes are made, we will update the “Effective Date” at the top and notify you where appropriate (e.g., through the app or email).

Your continued use of GooMur after any changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

📍 GooMur
193 Lower Kimmage Road
Dublin 6W
Republic of Ireland

✉️info@goomur.com

This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018 of the Republic of Ireland.

Signed: The Management GooMur